FAQ

How do I set the Number of Awards Winners for Age Groups?
You can set the number of Award Winners by going to Tailor > Divisions > Update Age Groups > Browse then filling in the desired number into each ...
Thu, 1 Sep, 2016 at 2:25 PM
Team Relay Hints
1) Make sure you pay attention to the Settings for the team relay division and get the one about ...
Thu, 22 Sep, 2016 at 10:18 AM
How Do I Purchase Additional Result Credits?
You have 2500 result credits and 100 text notifications included with your RunSignUp profile for free. If you need to purchase additi...
Thu, 22 Sep, 2016 at 10:47 AM
How do I set up basic Overall Award Winners who are pulled out of their Age Groups?
Go to Tailor > Divisions > Set Top Finishers: Select whether you want to define Top Finishers as a default for all Division, or one-by...
Thu, 1 Sep, 2016 at 2:26 PM
How do I set up a different start time for a secondary Division?
RD does not allow multiple Gun Times - the Gun Time is considered to be whatever is the first start of the day. All other times are considered a Wave O...
Thu, 8 Sep, 2016 at 2:36 PM
Fixing "Table has become corrupted" error messages with the Recover Data function
From Programs > Race Director run the "Recover Data.exe" program. After running this .exe start Race Director and you will be promp...
Tue, 11 Apr, 2017 at 1:26 PM
Recover Data
Can you try running the "Recover Data" program from where you have Race Director installed? After running this function try sta...
Mon, 19 Jun, 2017 at 10:45 AM
How Do I Install The Race Director on a New Computer
To install The Race Director on another computer just download the most current full install from our website here: http://www.theracedirector.com/Race-D...
Thu, 8 Sep, 2016 at 10:36 AM
Recover Data
Data corruption in Race Director can happen on a computer where you lost power or you shut down with Race Director still open. As you are using Race Direc...
Fri, 23 Sep, 2016 at 9:15 AM
How much does The Race Director cost?
The Race Director has a $495 new user fee  Including: Software activation Training - I will work with you and your race committee with over-the-pho...
Fri, 18 Aug, 2017 at 9:43 AM